Africa's iGaming Industry Urged to Prioritize Suicide Prevention

Casino Guru recently participated in the 'Supporting At-Risk Customers: Suicide Prevention Training' webinar aimed at strengthening harm and suicide prevention expertise across the iGaming landscape in Africa.

The webinar brought together experts, African NGOs, researchers, counsellors, and Casino Guru Academy to discuss how operators can recognize suicide risk, respond to crises, and collaborate with local support organizations.

The core concept of the webinar was to help operators understand the urgency of treating suicide prevention as an integral part of long-term player protection. Operators need to look past compliance and focus on real-world results, with suicide prevention being an integral part of their responsible gambling strategy. The webinar emphasized the importance of keeping crisis contacts and self-exclusion links visible and easy to access. Operators must work on budget limits, loss reminders, and have cooling-off periods, while also partnering with local NGOs' helplines and counselling networks.