Meet the New Faces of King’s Guest Relations Team

King’s Resort has recently welcomed new members to their Guest Relations Team, each bringing a unique set of skills and a rich background in hospitality and guest services.

Can

Can, with a background spanning two continents, brings a wealth of experience to his role at King’s Resort. Born in Germany and raised in Turkey, Can’s early exposure to diverse cultures has honed his skills in hospitality. Before joining King’s, he managed a travel agency and worked in various hotel receptions, enriching his ability to engage with guests from all walks of life. At King’s, Can is instrumental in ensuring that all guest interactions are handled with utmost care and professionalism.

Tereza

Tereza has over 17 years of experience at King’s Resort and has transitioned from her role as a Floor Manager in poker to a position in the guest relations team. Her extensive experience and passion for working with people have made her well-suited to excel in this new role. Tereza speaks Czech, German, and English, which allows for smooth communication with guests from various countries. Her ability to adapt to the needs of the guests and provide them with unforgettable experiences is fundamental to maintaining the high level of service that King’s offers.

Lello

Lello’s career at King’s started in 2021, but his previous experience in guest relations and hospitality across various industries, including the nightlife sector, positions him uniquely for his role at King’s. Lello’s approach to guest relations is about creating a welcoming atmosphere and addressing any concerns swiftly to enhance the overall guest experience at King’s.

Daria

Daria’s journey at King’s began at the casino reception, where her knack for management quickly led her to a supervisory role. Daria’s multilingual abilities in English, Czech, Russian, and Ukrainian enable her to cater effectively to a diverse clientele, ensuring they receive personalized care.

Karel

Karel has been with King’s since 2012, starting as a poker dealer and quickly moving up to more responsible roles. Fluent in Czech, English, and conversant in German, Karel leverages his language skills to enhance guest interactions, making every encounter at King’s both welcoming and professional.